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Don’t be afraid to just simply ask someone else. Although I don’t know how she keeps it.Īdvice to customers: if you are having difficulty at the dmv, it may just be the representative you are speaking with. I would have at least given her a 1 star rating for being no more than good enough to get a job. On the way out I tried getting the name of the other lady who was very rude and had no clue what she was doing, but to no surprise she was nowhere to be found. Rita was super friendly and very efficient!!!! She even made my daughter laugh and smile. She accepted my passport as a form of ID and easily got us on our way. Luckily, Rita happened to be the one to help me this time. He reassured me that I did have all of the proper documentation that I needed that day, so we all decided to go in together. (Why would I need to go online when I was there at the DMV in person?) So after she refused to help me in any way, I decided to go outside to consult with my husband who had been waiting in the car with my two year old daughter. I asked her what paperwork I would need and she told me to go online. She couldn’t answer any of my questions and also told me she couldn’t accept my passport as a form of ID. Although, first I must say the lady who initially “helped” me was very rude and uninformed. I’m specifically writing my review for Rita, she was fantastic! I give her 5 stars for sure.